Privacy Policy

We take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your personal information when you use our mobile application and avail of our services.

Information Collection: We collect personal information such as your name, precise & coarse location, contact details, and payment information when you book our services through our mobile applications (namely: “Ready Loader”, “Ready Loader – Driver App”). We may also collect information about your use of our mobile application through cookies and other tracking technologies.

Background Location: In our “Ready Loader – Driver App” we may request for your background location permissions in order to allow all the features of the app to work properly. We capture the Driver App’s background location so that the customers who are booking a service (Logistic Delivery) from the app can track the delivery of their goods and the driver location in real-time even if the driver has switched between other application or turned of the screen. This allows us to provide clear transparency between Driver and Customer. We will only use the background location in the “Ready Loader – Driver App” only when the Driver is in an active booking. We take our user’s privacy very seriously and are committed to protecting your personal information. We do not share any personal information including background location information with any third-parties.

Use of Information: We use your personal information to process your bookings, provide our services, and communicate with you about your bookings and our services. We may also use your personal information to improve our services and for marketing purposes. We will not share your personal information with any third party except as required by law or to provide our services.

Cookies: We use cookies and other tracking technologies to collect information about your use of our mobile application. This information is used to improve our mobile application and provide a better user experience. You can control the use of cookies through your mobile device settings.

Data Security: We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. We regularly review and update our security measures to ensure the protection of your personal information.

Data Retention: We will retain your personal information for as long as necessary to provide our services and as required by law. After the retention period, we will securely dispose of your personal information.

Your Rights: You have the right to access, correct, and delete your personal information. You can exercise these rights by contacting us through our customer support team.

Children’s Privacy: Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Third-Party Links: Our mobile application may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We recommend that you review the privacy policies of these websites before using their services.

Advertising: Our mobile application does not contain advertisements from third-party advertisers

Amendments: We reserve the right to amend this privacy policy at any time without prior notice. Your continued use of our mobile application and services after any such amendments shall constitute your acceptance of the amended privacy policy.

If you have any questions or concerns regarding our privacy policy, including our use of background location permissions, please contact our customer support team.